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Schaeffer's Harley-Davidson/Buell
Ph:570-366-0143 Fax:570-366-3736
Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"i just wanted to write you and say i bought my harley sportster in 2007 .chris and the sales team are awesome.
at the end of january 2009 i had contacted the service dept about picking my bike up for its service and some extra work.all i got too say is (three) thumbs up. john and the mechanics took care of me and my bike like i was a brother. the service dept did exptional service. i would and will recommend anybody looking for a motorcycle or have a harley for service and parts to give you all a call. thanks for outstanding service and sales above and beyond"
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| By: thomas new boston,PA |
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"the whole schaeffer's experience was very enjoyable. from chris who arranged the sale, to melanie who arranged financing(in 3 hours, after my bank jerked me around for three weeks) to jason and the rest of the knowledgable parts department to johnny in service they treated me like family. thanks to dennis and carole for having and retaining employees who know their job and do it well.
Tranny
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| By: JIM palmerton,PA |
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| By: Kenneth Walnutport,PA |
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"I'm a contractor working for the department of defence over in Sicily Italy. I have a 2008 FatBoy and needed someone to special order some parts for me. I emailed the service departments of at least 15 other dealership all around the America and your service department was the only one to respond to my email.
Johnny quickly identified the parts I needed and ordered them. When they arrived at your dealership Johnny emailed me with the status of the parts them mailed them out to me the same day.
I'm very impressed with your service department. Thanks from Italy. Mike"
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| By: Mike Sicily Italy,XX |
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"I am very happy with your sales team. Will recomend to everybody. "
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| By: Kenneth Walnutport,PA |
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"I recently relocated to Washington DC to work a project for the Department of Defense and be closer to my family in Pennsylvania. I brought back my 2000 Ultra from California, had it serviced at Schaeffers and subsequently traded it in January 2009 for an 05 Softail. Eric was Schaeffers point man on the sale and answered all my questions via email while I was on the road and was there to complete the deal. The entire Schaeffers team are a model to what a Harley experience shoult be...honest, friendly, knowledgeable, enthusiastic, and family oriented. Thank you for taking the time to make me feel welcome and assisting me to get on the bike of my dreams.
I wish you the very best 2009 can bring!
Todd Rissinger"
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| By: Todd Alpine,CA |
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"I love Schaeffers. Everyone is so friendly. Your like family. Len and I can't go more than a month without visiting the dealership. Sometimes just to catch up with everyone. Everyone is very helpful and very knowledgeable. I always feel comfortable and not afraid to ask questions. Being new to the biker community. It's the only dealership we'll go to. Love you guys!!!"
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| By: Sharon Coaldale,PA |
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"Just wanted to take a moment to say thank you Schaeffer's HD and their staff.
In particular, a sales lady by the name of Cindy.
Via telephone, she placed an item on layaway for me, even
though I've never been in your place before.
I picked up that jacket along with several other items and
was very impressed by a courteous, friendly, and helpful
staff.
While browsing the whole facility, I repeatedly encountered
staff who were friendly, and willing to answer any questions
I had.
Peering into the service shop, I noticed well kept work
areas and staff working even on the day after Thanksgiving.
After this experience, I realized the mistake of not
purchasing my first Harley here.
I won't make that mistake again !!
Great people and I'm sure the service my bike will receive,
will be every bit as good.
How refreshing to know there are still places that care
about people, not just their money.
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| By: Kevin Nazareth,PA |
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"Our first visit to your showroom was fantastic, our kids absolutly loved the play room, they didn't want to leave. Your sales associates are GREAT, probably the best shopping experience I've had recently. We'll be back and we'll send our friends too. "
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| By: Chris Paxinos,PA |
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"Right off the bat I was treated like "one of the family". My salesperson Sven was polite and friendly. He showed me bikes in my price range, and there was no pressure to buy something over my head. My first experience at Schaeffer's certainly will not be the last. I look forward to buying my next bike from them, and I've only had mine for a month! Thanks to all at Schaeffer's for making my purchase easy and fun! I won't shop anywhere else."
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| By: Bruce Douglassville,PA |
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"Just wanted to say that everytime I walk through your doors I'm treated like I'm the only guy there, even when I have dumb questions. It almost broke my heart to trade my 100th ann. sportster, but I really love the new Softail Deluxe. Thanks for making a tough discision easy and painless. You will have my business for a life time. Thanks again Lester Hendricks"
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| By: Lester West Easton,PA |
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"GREAT SERVICE,FRIENDLY PEOPLE"
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| By: ALBERT NEW PHILADELPHIA,PA |
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"Red Carpet Treatment in every department!!!"
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| By: larry jim thorpe,PA |
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"Had my '85 FLT at your shop for repairs on Friday August 22.
Kenny did the repairs and my bike really runs like a new one since. I am very pleased with the experience. Tell Kenny I said thanks for the "good job".
George Beitler"
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| By: George Macungie,PA |
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"being from connecticut and having bought several bikes in the past few years while out on road trips "NOBODY" even comes close to the experience we just had at Schaeffers. my trade/purchase for a 2008 screaming eagle ultra classic was an experience never to be forgotten. from chris in sales and jim from f&i to geoff and right to the top dennis schaeffer himself everyone and i mean everyone was nothing shy of fantastic to deal with. we had friends with us who next year will be buying a new bike and will absolutely make the trip to schaeffers for that purchase. talk about blowing the customer away these guys know how to do it."
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| By: RICHARD GRISWOLD,CT |
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"It was suggested to me by a friend to check out Schaeffer's after he had purchased his last bike from them. From the time I walked in til the time I purchased my Road King I was made to feel comfortable. Chris was able to answer all my questions and took his time with me. Just an overall great experience in every department I visited. The employees really made you feel they appreciated your business. I highly recommend if your in the market for your next motorcycle, or just want to browse check out Schaeffer's they will treat you right."
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| By: Dave Reading,PA |
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""A family" is the best may to describe Schaeffers. I have always had the best of experiences there from sales to service. There are three dealers much closer to me and i always take the ride to Schaffers.Having sent many friends to Schaffers I never worry about how they will be treated and have always been thanked for the advice by my friends. Thanks Schaefers Family and keep that smile."
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| By: richard nazareth,PA |
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"Thank you to the Schaeffer team- Chris (sales)Tim and byron (Parts), Johnny ,Denise,in Service for making it all possiable, and getting me on my New Crossbones.
I really appriciate that you make it effortless, and really making it happen.....Thanks again, and see you on the road..cheers!!"
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| By: jody Kingston,PA |
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"In late 2004 when I decided to buy (2005 Wideglide) I was directed by another HD rider to Schaeffer's. Truly a testament to Schaeffer's as he lives much closer to another HD dealrship but makes all his major HD purchases here! I walked in the door and was pleasantly surprised at the friendly atmosphere and relaxed business attitude. Truly a joy for a HD newbie! Since then, every trip to Schaeffer's has been one of pure delight, whether I buy something or not (although I do not think I ever left there empty handed!)"
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| By: Douglas Mertztown,PA |
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"Linnette & I would like to thank all the staff for all their help and advise. We walked in thinking that we wanted a Street Glide and drove out with an Electra Glide Classic. Everything went great and we could not be happier. Believe me when I say that I "NEVER" pictured myself on a bagger but times change and so does your attitude. Thanks again for terrific service"
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| By: Dan Reading,PA |
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"The people at Schaeffers, are great! They make you feel like they really want and appreciate your business. It is a very friendly and family like atmousphere. Thanks Schaeffers hope to do more business with you in the future."
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| By: Shane McClure,PA |
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"I live in NJ and purchased a new 2006 Softail Deluxe from Melanie. Everything went great and I'm totally thrilled my bike. Since then, I've had my bike serviced at Schaffer's for it's scheduled intervals and also had many accessories added. John and the service department are a notch above other Harley dealerships. I'll continue dealing with Schaeffers forever. Thanks to everyone at Schaeffers for your personal attention and care of your customers."
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| By: Anonymous Phillipsburg,NJ |
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| By: danny mahonay city,PA |
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"I made my second purchase from Schaeffer's this past week. Once again I experienced the same outstanding customer service that I receive every time I walk through the doors. The trade was extremely smooth and the staff made my dreams come true. Every member of the staff is very outgoing and courteous. It's a great feeling to walk into a dealership and be made to feel like a member of the family. I will always continue to do all my shopping at Schaeffer's and make them the most reccomended dealer to anyone I know looking to purchase any bike or accessory. Thanks again to the staff of Schaeffer's for everything they do."
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| By: Jared Coplay,PA |
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"Hands down, Schaeffers is the friendliest and most helpful dealer in Eastern PA and Jersey! When you buy a bike, you are welcomed and remembered every time you visit. Service is second to none and there is always a smiling face ready and willing to help you. NO ATTITUDES - EVER. Schaeffer's has accomplished their goal by creating a friendly, family atmosphere. Alway worth the trip even just for a visit and to look around. We continue to recommend Schaeffer's Harley Davidson to anyone who is interested in purchasing a new or used motorcycle."
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| By: Dave and J Bethlehem,PA |
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"i would like to say thank you to mel ,and chris they where cool as #&?! and the guy up stairs chet he help me out alot and i would like to says thank you to him too"
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| By: doug pottsville ,PA |
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"KEEP UP THE GREAT WORK."
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| By: KOSTISHAK SAINT CLAIR,PA |
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"Great overall experience with staff and the store. Appreciate the help proivded and the experience and knowledgeable staff. Attention to details what is provided which is a great experience. Thanks"
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| By: Anonymous Bedminster,NJ |
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" Thanks to all the staff and employees who ALWAYS give me the best experience possible whenever I visit, come for service, parts, equipment, or sales, ('cause I'm always looking at the latest new stuff.). I would not buy anywhere else. The highest respect and compliments that I have for Schaeffers' dealership says it all. Thanks again..."
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| By: Mike Reading,PA |
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"We can't thank everyone rnough for how helpful and friendly everyone was to us at Schaeffers and we would highly recommend you to everyone we know. It's like one big happy family there and it makes you want to come back again. We enjoyed talking and dealing with Chris who was a big help to us. We will be coming back for many things for the bike and shirts also. Again thank you to everyone at Schaeffers Harley Davidson You are all the greatest!"
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| By: Dennis & Sharon Danielsville,PA |
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"Dear Sherry,
I rented from you a couple years ago for a MDA run. That is when I last visited your great shop and peopleforce.
I just had a ride w. Jon Burcaw, my earlier contact for you, my fellow church member, and brother to man whom married my wife and I.
I just wanted to thank you for your support of Jon and his family. He is everything that he represents himself to be and probably more. Letting him enjoy a Harley etc from you is so generous and he thoroughly enjoys it.(if you have more that need miles, let me know!)
It was so much fun to get a 3 mile run w. Jon. HE IS A GREAT GUY!
I hope you can continue to support him.
Sincerly,
Bruce Montgomery
610 868 2131"
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| By: Anonymous Bethlehem,PA |
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