What Our Customers Are Saying
-
James , Tampa, FL
-
Overall great experience. The staff was so helpful and willing to go the extra mile. Sven was great.
Greg , Reading, PA -
I have never owned or rode a motorcycle in my 63 years, ( did alot of daydreaming about it ). I learned about Schaeffers from a friend who lives in Pa. even thru I live 3 + hrs away in Somers, NY, I figured I would give them a call, BEST thing I ever did. Everyone I have met at Schaeffers was just great, they really make you feel like family. Especially my sales associate Chris Deppen,who has worked with me from the beginning. No pressure to make the sale, very understanding. Long story short, after attending a MSP, yesterday I drove back out there, Chris took me out and lead me on a Demo ride, it was awsome, Chris did a great job in locating the bike I wanted (2011 Hertiage Softtail Classic ), so now I am waiting for it to come me. Schaeffers Harley-Davidson and the folks who work there are the BEST, I highly recommend them for anyone who is interested in buying a bike.
Curtis , yorktown hgts, NY -
We love the family atmosphere. Everyone is so friendly and helpful. First class operation!!
Ricki , Coopersburg, PA -
to schaeffer's hd,i would like to thank bruce and everyone for my upgraded bike.it was well worth the extra money.it rides great!thanks again,ken
Ken , east greenville, PA -
I am always happy with the friendly service provided while shopping for apparel and gifts! It's always a pleasure to do business with you!
Renee , kempton, PA -
I just wanted to say thank you for the friendly people that work for you. Yesterday was my first time thier and I felt very at ease. Thanks Again. KJM
Ken , Delta, PA -
My husband and I were in the area this past weekend, Oct. 17-20, celebrating our 30 th wedding anniversary. I am a HUGE HD fan. I don't know how to ride and I don't own a bike... yet. Yours is the FIRST HD dealersip that EVER asked me if I would like to sit on one of the bikes. Sounds simple, right ? But it never happened before. I look like what I am, a middle aged woman who is a museum educator. I'm 5' 3", wear glasses and look NOTHING like a biker babe. However, your staff saw into my heart of hearts. The lovely blond lady who was working on the second floor advised me what size to ask to try, the tall gentleman with glasses on the second floor talked to me about getting a non-HD starter bike, the fellow at the front desk pointed out the used bikes (less sticker shock) and young man at the parts desk showed me to the bikes and got me -GASP !-on the seat of a bike. Forgive me for not remembering all of those names..But each person was friendly, professional and most important, treated me like a future owner. A first ! I have been to other HD dealers, YOUR staff are the ones I will tell folks about. When it came to shopping, well, a bike isn't in the family budget at the moment. And some might snicker at the HD steering wheel cover and enamel pin I purchased. YOUR staff didn't. I was plyed with stickers, pens and pencils and invitations to future events. I left feeling like my long time dream isn't a silly fantasy, but a real possibility. Many, many thanks. You made our visit such a great part of our getaway. I will always recommend your staff and dealership to anyone.
Carla , North Plainfield, NJ -
just want to thank everyone for a great ride on Sunday.first ride with you guys,well organized.when i was eating my lunch,looking at all the money you have raised i was amazed.your dealership is blessed.keep up the good work thanks again,ken
Ken , east greenville, PA -
I am looking forward to purchasing my second bike for Shaffer's
Dale , whitehall, PA -
This was the best buying experience EVER!, Chris in sales was professional and very courteous, Melanie was sweet , and very patient with me, meeting Dennis, Erica, and Johnny just showed that this dealer is just one big family. And buying from them, they made me feel every bit a part of it. I've been to every Harley dealer in a 100 mile radius, and no one even comes close to Schaeffers! Thanks Guys
John , Weatherly, PA -
I have been collecting pencils ever since I was a child & one of my co-workers showed me one your pencils, sharpened. I immediately Googled your company & spoke to a very friendly lady who was kind enough to send me not only the pencil that my co-worker showed me, BUT 6 others as well! Made my day. I will be shortly sending you wonderful folks at this cool HD dealer the reimbursement for the postage/supplies. God bless you & the U.S.A.!! Sincerely, Osman Gurtunca 2103 Lawrence Avenue Indianapolis, Indiana 46227
Osman , Indianapolis, IN -
I can't say enough good things about the excellent experience I received at this dealership. I have been a repeat customer for about five years and would say that this is by far the best dealership experience that you would ever find. Period. the prompt, friendly, courteous service at this location is far superior to any others I have visited. The team at Schaeffer's Harley-Davidson is simply the best in the business. What else can I say? Five-Plus Stars! I just love 'em!
James , Tampa, FL -
I have been to a lot of dealerships and i have never been treated like i was at Schaeffers .I left feeling like one of the family. Everyone was so great there, Sven in sales was the best salesmen i ever spoke to he knows everything about the bikes he is selling. He can answer all your questions and Erica in financing was great also very friendly and made financing painless.I could go on and on about the whole dealership . I will recommend Schaffers to anyone who needs a new bike
Stephen , Hamburg, PA -
I have to complement the dealership for all the outstanding service from the parts, tecks, and the person who keeps the toilet seats spotless. To all outstanding service
Nicholas , Saint Clair, PA -
Oh! and I forgot to mention Kenny...he is the best for working on Harley's...give him a raise....but don't charge me more...lol
Donald , Macungie, PA -
I cant say enough about the excellent service we received at this location everyone was friendly and really made us feel welcomed . I am happy to recommend this Harley Dealer to anyone who is looking for a HARLEY!
Theresa , Freeland, PA -
It's nice to know that there is still a place where the people really care about their customers , and really know what they are talking about ! Thanks for the expierence
Dennis , BROWNSMILLS, NJ -
I recently purchased a 2007 FXDWG from Schaeffer's and would like to commend the staff for their outstanding friendliness and help. Chris in sales and Melanie in financing went out of there way to make the purchase a pleasurable expirience. Dennis also did a great job going over the operation and options of the bike. i would definately recommend this dealership to friends and family and look forward to visiting again in the near future.
Michael , Palmerton, PA -
I had a great time yesterday at the dome rides. I rode a 2010 Wide Glide. The changes are awesome over the 07 Wide Glide I have. The 07 is a keeper someday it will be something. First and last year in color with the 6 spd trans, and 96 ci motor.
Nicholas M , Saint Clair, PA -
BEST DEALER I FOUND IN PA
Dennis , Temple, PA -
I will never buy another bike anywhere else. This is the most friendly dealership I have ever dealt with. Everyone there is a true professional. Thank you
Mike , Sugarloaf, PA -
We want to thank Scheaffers Harley Davidson and ALL the staff there ,for the excellent service, and all the friendly help while purchasing our 2010 Ultra Classic ....Our salesman "Chris" Deppen, was great ,answering all our questions ,and explaining every detail of the sale ....We do live closer to another HD dealer ,but found your sales and service to be far above any we have found. When we picked up our new bike Dennis went over the whole bike with us top to bottom showing us all the features ........ Riding a motorcycle was always ( his thing) I went along just because , but this bike is so comfortable , and so much fun ! We went along on the Fall ride and had such a good time ...... Thanks again to everyone at Scheaffers HD ......Ken and Tracey Ritchie
Ken and Tracey , Myerstown, PA -
First off, I have to say thanks to Sven in sales! One of the nicest, down to earth salesman I ever met. My whole experience with Schaeffers Harley Davidson was great! From Sven in sales, to Byron in parts, to Bruce and Johnny in service this place is one of the friendliest dealers I've been too! Even after 3 years, I can still walk in and they all greet me with a hand shake and call me by my name! And I have to give props out to "Seven" for building me a 112hp/111tq 103" motor! This thing hauls!!!
Joe , Pottsville, PA -
Great dealership. Looking for part time work. I can sell an Eskimo snow.
Nick , Saint Clair, PA -
sven is outstanding just like everyone else. great place. well worth the ride
John , parryville, PA -
There is not much there for a Buell , And Harley have much for them. I had to order handle bars from online , nut your service was more then happy to in stall them.. If I was going to buy another motorcycle it would be for you.
Kenneth , Walnutport, PA -
very pleased at the easy going atmosphere at schaeffers.chris is a very nice guy and easy to talk to,also very knowledgeable.from parts to the owner taking the time to explain everything to you is the best reason to shop there.no other HD compares. thank you
Darren , mertztown, PA -
After visiting a lot of dealers in the south eastern part of Pennsylvania and New Jersey, Schaeffers Harley Davidson was the most pleasent experience by far. The entire staff at the dealership were extremely helpful and friendly. They were not high pressure salesmen and were able to answer any and all questions I had. I highly recommend vivising Schaeffers, even if you do not inted to buy they will take time to make you feel like part of the family. And if you do plan on purchasing a motorcycle, this is the place to get your. Live Long and Ride On!
James , Allentown, PA -
My husband and I have been dealing with Schaeffer's for many years. We live 5 miles from another Harley dealer and instead drive the hour to Schaeffer's every time. They truly treat you like family going above and beyond to make sure you're satisfied. I recently traded my Sporty for an 09 V-Rod and Chris could not have been more patient and helpful. I had been in numerous times over the past two years trying to decide what I wanted. Chris always took the time to answer my questions and even took me out on a test ride. There was never any pressure to buy; they simply want to see their customers happy. I recommend Schaeffer's to everyone I know. They are the best!
Brenda , Lehighton, PA -
Than you for letting my wife, and I live the dream of riding your rental bikes through the best riding we have every experiened. Last week we had the opportunity to take a free military flight from Altus, OK, (SouthWest Plains area) to Wilks Barre Pa. over the weekend, and we jumped on it. I am from the Harrisburg area and don't get bto see family often. Any way, according to our HOG map book Susquehana Harley is a "Fly & Ride" dealer, but it was'nt anymore. So they refered us to you. Big thanks to Christy, and sorry about losing her Pa map. Thanks
-Anonymous -
As first-time biker at age 62, with a recently repaired torn rotator cuff, I was overwhelmed by the help and support I received at the family business known as Schaeffer's Harley Davidson. The fact that my sons ride Harleys plus having a grandson stricken with Musclual Dystrophy, is what brought me to Schaffer's. It was there that I bought the only bike that I felt both safe sitting on and could lift off the stand with my good arm. It was a 1987 FLHTC with a rebuilt engine, super paint job, and a yard and a half of Chrome with a look that just steals your sole. I purchased it not knowing if I could ever ride it, in April , and by the end of June had successfully taken the PAMSP program at Penn State - Schuylkill Haven and have logged about 30 hours of actual seat time on my own Harley. I must confess, a lot of this time was spent in parking lots and at the Frackville Mall getting over the initial fear of 2 whells and about 840 pounds of motorcycle. The bike was starting to show its age on the controls but I was able to pick up all new switches for both sides of the handle bars, including the remote radio controls as well. The one problem still affecting me is an ignition that will not lock and they are going to take care of that for me. I am in my glory and waiting for the rain to stop so I can get more seat time on my Harley. I want to thank Dennis and Carol Schaeffer, my two salesman Sven and Chris, deal maker Melanie, and a special thanks to Cherie for hooking me up with all the materials I need to start a Muscular Dystrophy campaign for fund raising. Bob Lopez
Robert L , Girardville, PA -
Another outstanding experience! Can't praise the whole staff at Schaeffer's enough. On a scale of 1 to 10, I give a score of 20! Got my 2009 Ultra and LOVE it. Can't wait for my next bike just to go thru the process again! Thanks everyone! Bruce Crotzer
Bruce , Douglassvillep, PA -
They fixed my bike in half the time they initially suggested it would take and the bike runs great. Everyone I encountered at the shop had a great personality
Ray , Allentown, PA -
This was our first bike purchase. We were very satisfied with the help that we got from Chris Deppen on purchasing our bike and all the help and smiles we got from all the other departments. You have customers for life. Thanks Again from. Andrea and Bob
Robert , Mount Carmel, PA -
Great experience, with great people, need I say more? After a year in a half after my first Scoot purchase at Schaeffers, they just helped me fill the quest to own a CVO model. Although I am still in Iraq the sales staff treated me as if I was right there on the sales floor. Sven, and Melanie were great. They found the exact 09 FXSTSSE 3 I wanted, and made it happen for Laura, and I. Thanks again Schaeffers HD for another great Scoot. It's no wonder why so many of us stick with you
Joe , East Berlin, PA -
I am recently reading the Motorcycle Manual to take the permit test in the next few weeks. My first time at the dealership it was a wonderful experience. All the staff is very polite , friendly and very welcoming to new motorcyclists Thank You! I want to say thank you to Sven that helped me out in a big way. He gave me materials to look over , read etc. As soon as i pass the test i will be in to get "fitted" for he right bike for me.
Robert , Ashland, PA -
I purchased my 2005 Sportster in May of that year, from what I called the Schaeffer family and even though I sold it recently, when the time comes to get a new one, I will not hesitate to give my business to you all. I make it a point to get my young daughter down there for all your community events. There is never any sales pressure when visiting all areas of your business. Thank you all, and I look forward to the day when I get my next Harley from your family.
-Anonymous -
I would like to thank Chris in sales you are what my friends say you are, outstanding my friend.I wish I would of delt with the Schaeffer family from jump street.To Erica, I would like to say thank you for making me feel like part the family.Thank you and Great Job.To the Schaeffer HD Staff You are a Class Act!!!!!!!!
Brandon , Drums, PA -
i just wanted to write you and say i bought my harley sportster in 2007 .chris and the sales team are awesome. at the end of january 2009 i had contacted the service dept about picking my bike up for its service and some extra work.all i got too say is (three) thumbs up. john and the mechanics took care of me and my bike like i was a brother. the service dept did exptional service. i would and will recommend anybody looking for a motorcycle or have a harley for service and parts to give you all a call. thanks for outstanding service and sales above and beyond
Thomas , new boston, PA -
the whole schaeffer's experience was very enjoyable. from chris who arranged the sale, to melanie who arranged financing(in 3 hours, after my bank jerked me around for three weeks) to jason and the rest of the knowledgable parts department to johnny in service they treated me like family. thanks to dennis and carole for having and retaining employees who know their job and do it well. Tranny
Jim , Palmerton, PA -
I'm a contractor working for the department of defence over in Sicily Italy. I have a 2008 FatBoy and needed someone to special order some parts for me. I emailed the service departments of at least 15 other dealership all around the America and your service department was the only one to respond to my email. Johnny quickly identified the parts I needed and ordered them. When they arrived at your dealership Johnny emailed me with the status of the parts them mailed them out to me the same day. I'm very impressed with your service department. Thanks from Italy. Mike
Mike Sicily Italy -
I am very happy with your sales team. Will recomend to everybody.
Kenneth , Walnutport, PA -
Just wanted to take a moment to say thank you Schaeffer's HD and their staff. In particular, a sales lady by the name of Cindy. Via telephone, she placed an item on layaway for me, even though I've never been in your place before. I picked up that jacket along with several other items and was very impressed by a courteous, friendly, and helpful staff. While browsing the whole facility, I repeatedly encountered staff who were friendly, and willing to answer any questions I had. Peering into the service shop, I noticed well kept work areas and staff working even on the day after Thanksgiving. After this experience, I realized the mistake of not purchasing my first Harley here. I won't make that mistake again !! Great people and I'm sure the service my bike will receive, will be every bit as good. How refreshing to know there are still places that care about people, not just their money.
Kevin , Nazareth, PA -
Our first visit to your showroom was fantastic, our kids absolutly loved the play room, they didn't want to leave. Your sales associates are GREAT, probably the best shopping experience I've had recently. We'll be back and we'll send our friends too.
Chris , Paxinos, PA -
Right off the bat I was treated like "one of the family". My salesperson Sven was polite and friendly. He showed me bikes in my price range, and there was no pressure to buy something over my head. My first experience at Schaeffer's certainly will not be the last. I look forward to buying my next bike from them, and I've only had mine for a month! Thanks to all at Schaeffer's for making my purchase easy and fun! I won't shop anywhere else.
Bruce , Douglassville, PA -
Just wanted to say that everytime I walk through your doors I'm treated like I'm the only guy there, even when I have dumb questions. It almost broke my heart to trade my 100th ann. sportster, but I really love the new Softail Deluxe. Thanks for making a tough discision easy and painless. You will have my business for a life time. Thanks again Lester Hendricks
Lester , West Easton, PA -
Had my '85 FLT at your shop for repairs on Friday August 22. Kenny did the repairs and my bike really runs like a new one since. I am very pleased with the experience. Tell Kenny I said thanks for the "good job". George Beitler
George , Macungie, PA -
being from connecticut and having bought several bikes in the past few years while out on road trips "NOBODY" even comes close to the experience we just had at Schaeffers. my trade/purchase for a 2008 screaming eagle ultra classic was an experience never to be forgotten. from chris in sales and jim from f&i to geoff and right to the top dennis schaeffer himself everyone and i mean everyone was nothing shy of fantastic to deal with. we had friends with us who next year will be buying a new bike and will absolutely make the trip to schaeffers for that purchase. talk about blowing the customer away these guys know how to do it
Richard , GRISWOLD, CT -
It was suggested to me by a friend to check out Schaeffer's after he had purchased his last bike from them. From the time I walked in til the time I purchased my Road King I was made to feel comfortable. Chris was able to answer all my questions and took his time with me. Just an overall great experience in every department I visited. The employees really made you feel they appreciated your business. I highly recommend if your in the market for your next motorcycle, or just want to browse check out Schaeffer's they will treat you right.
Dave , Reading, PA -
A family" is the best may to describe Schaeffers. I have always had the best of experiences there from sales to service. There are three dealers much closer to me and i always take the ride to Schaffers.Having sent many friends to Schaffers I never worry about how they will be treated and have always been thanked for the advice by my friends. Thanks Schaefers Family and keep that smile
richard , Nazareth, PA -
Thank you to the Schaeffer team- Chris (sales)Tim and byron (Parts), Johnny ,Denise,in Service for making it all possiable, and getting me on my New Crossbones. I really appriciate that you make it effortless, and really making it happen.....Thanks again, and see you on the road..cheers!!
Jody , Kingston, PA -
In late 2004 when I decided to buy (2005 Wideglide) I was directed by another HD rider to Schaeffer's. Truly a testament to Schaeffer's as he lives much closer to another HD dealrship but makes all his major HD purchases here! I walked in the door and was pleasantly surprised at the friendly atmosphere and relaxed business attitude. Truly a joy for a HD newbie! Since then, every trip to Schaeffer's has been one of pure delight, whether I buy something or not (although I do not think I ever left there empty handed!)
Douglas , Mertztown, PA -
Linnette & I would like to thank all the staff for all their help and advise. We walked in thinking that we wanted a Street Glide and drove out with an Electra Glide Classic. Everything went great and we could not be happier. Believe me when I say that I "NEVER" pictured myself on a bagger but times change and so does your attitude. Thanks again for terrific service
Dan , Reading, PA -
The people at Schaeffers, are great! They make you feel like they really want and appreciate your business. It is a very friendly and family like atmousphere. Thanks Schaeffers hope to do more business with you in the future.
Shane , McClure, PA -
I live in NJ and purchased a new 2006 Softail Deluxe from Melanie. Everything went great and I'm totally thrilled my bike. Since then, I've had my bike serviced at Schaffer's for it's scheduled intervals and also had many accessories added. John and the service department are a notch above other Harley dealerships. I'll continue dealing with Schaeffers forever. Thanks to everyone at Schaeffers for your personal attention and care of your customers
-Anonymous -
I made my second purchase from Schaeffer's this past week. Once again I experienced the same outstanding customer service that I receive every time I walk through the doors. The trade was extremely smooth and the staff made my dreams come true. Every member of the staff is very outgoing and courteous. It's a great feeling to walk into a dealership and be made to feel like a member of the family. I will always continue to do all my shopping at Schaeffer's and make them the most reccomended dealer to anyone I know looking to purchase any bike or accessory. Thanks again to the staff of Schaeffer's for everything they do
Jared , Coplay, PA -
Hands down, Schaeffers is the friendliest and most helpful dealer in Eastern PA and Jersey! When you buy a bike, you are welcomed and remembered every time you visit. Service is second to none and there is always a smiling face ready and willing to help you. NO ATTITUDES - EVER. Schaeffer's has accomplished their goal by creating a friendly, family atmosphere. Alway worth the trip even just for a visit and to look around. We continue to recommend Schaeffer's Harley Davidson to anyone who is interested in purchasing a new or used motorcycle
Dave and J , Bethlehem, PA -
i would like to say thank you to mel ,and chris they where cool as #&?! and the guy up stairs chet he help me out alot and i would like to says thank you to him too
Doug , Pottsville, PA -
KEEP UP THE GREAT WORK.
KOSTISHAK , Saint Clair, PA -
Great overall experience with staff and the store. Appreciate the help proivded and the experience and knowledgeable staff. Attention to details what is provided which is a great experience. Thanks
-Anonymous -
Thanks to all the staff and employees who ALWAYS give me the best experience possible whenever I visit, come for service, parts, equipment, or sales, ('cause I'm always looking at the latest new stuff.). I would not buy anywhere else. The highest respect and compliments that I have for Schaeffers' dealership says it all. Thanks again...
Mike , Reading, PA -
We can't thank everyone rnough for how helpful and friendly everyone was to us at Schaeffers and we would highly recommend you to everyone we know. It's like one big happy family there and it makes you want to come back again. We enjoyed talking and dealing with Chris who was a big help to us. We will be coming back for many things for the bike and shirts also. Again thank you to everyone at Schaeffers Harley Davidson You are all the greatest!
Dennis Sharon , Danielsville, PA -
Dear Sherry, I rented from you a couple years ago for a MDA run. That is when I last visited your great shop and peopleforce. I just had a ride w. Jon Burcaw, my earlier contact for you, my fellow church member, and brother to man whom married my wife and I. I just wanted to thank you for your support of Jon and his family. He is everything that he represents himself to be and probably more. Letting him enjoy a Harley etc from you is so generous and he thoroughly enjoys it.(if you have more that need miles, let me know!) It was so much fun to get a 3 mile run w. Jon. HE IS A GREAT GUY! I hope you can continue to support him. Sincerly, Bruce Montgomery 610 868 2131
-Anonymous -
I just have one quick suggestion your dealership out of all the rest is the best out of all the other dealers in PA, just one suggestion can your dealership offer loaner motorcycles to customers having service work done, like service maintenance, parts etc, this would be very huge for your dealerships in the future. alot of customers like myself have service work done all the time and they cannot afford to wait around at dealership for their own bike to get work done, in the long run this would be a big star for your dealership to offer this in the future.
-Anonymous -
5 stars is just not enough!! I feel like part of the family.
Michael Ford, Ringtown, PA -
In 2008 i bought a new streetglide from your dealership.I traded my 2004 dyna superglide on it,Which i had purchased new at a competiers dealership.Not only did i get a better deal at schaeffers but its now 2012 and im still amazed at how friendly all your staff is and how you all remember my name!Every department has been great from parts to service to your apparel store.Chris the saleman was great! I have since sent several friends to purchase new bikes from you and i will continue to tell everyone i know what a great experince it has been doing business with you! Your entire staff are to be comended on a great job and how they truely make me feel as though i have joined a new family.Thank you one and all!
John Klopp, Blandon, PA -
I always have a great experience with the entire staff @ Schaeffer's Harley Davidson. They are always friendly and willing to discuss & share their experience.
Elvin Martin, Kutztown, PA -
best dealer
greg williams, kutztown, PA -
I stopped in to order a gas tank gasket and dash piece that I figured would need ordered, nope! You guys had both of them in stock! Wow crazy parts for a 6-year old bike in stock! Don't remember the guys name but smg is on my receipt, thanks for the help and thanks to schaeffers for stocking such a large inventory of parts and accessories. We will be scheduling a group ride to your dealer in the near future! Thanks
Mike Weaver, Wyalusing, PA -
Rory Kepley, Dauberville, PA
-
A great experience!! I will not go anywhere else!! Thank you guys
robert hoover, bloomsburg, PA -
I recently purchased a 2005 Nighttrain and you guys are the most professional dealership I have ever seen. Your sales team is awesome helped me with whatever I needed they knew everything about the inventory. Finance did a awesome job as well. Parts and service are top notch they had everything i needed right there in stock with the exception of a set of baffles but they had them on order.
Overall I would tell anyone wanting to rent, buy a Harley you need to choose these guys you will not be disappointed!Chris Robinson, Williamsport, PA -
Will return to purchase my next bike! I stopped in for a part and noticed a bike in the showroom; skip the part purchased a Street Gild. The sales team from introduction to delivery was 5+ stars they make you feel like you are their #1 customer.Thanks again!
Joe Vogel, Boyertown, PA -
I just want to take the time to comment on how pleasurable it is to deal with Schaeffers Harley Davidson. My wife and I have been going there for a little over three years now and can't express how good the overall service is at this shop. You walk in and you are greeted by name and treated with respect from the time you get there. We are on our second bike through them and our son has recently purchased one and could not believe how well they were treated. I always reccomend to freinds to shop and buy at this dealership as they are true professionals. When you buy there you are like one of the Family from there on. Great People! Keep up the good work.
Charles Zardus, Dallas, PA -
david cleaver, wapwallopen, PA
-
I bought my first ever motorcycle,2011 Heritage Softail Classic from Schaeffers. From day one I was made to feel like " family" in all the departments that I dealt with, sales, parts, service. Even thru there is a Harley dealership 30 minutes from my house, I will always take the 3 1/2 hr out to Schaeffers for all my bike needs.
curtis Dustin, yorktown hgts, NY -
curtis Dustin, yorktown hgts, NY
-
Awesome time there! Great Expierence with purchase of my first bike. Everyone was extremly friendly, & helpful with everything.
John Bowman Jr, Mahanoy City, PA -
BEST SERVICE DEPARTMENT EVER. NOBODY ELSE TOUCHES MY BIKE BUT THE SERVICE DEPARTMENT AT SCHAEFFER'S.
ROBERT SEIFERT, Nesquehoning, PA -
This is one of the best dealerships I have ever had the pleasure of doing business with! From the first call on Monday from Todd Chestnut, in sales, responding to my online request that I sent the day before, which was 1 of 3 requests that were sent to other Harley dealerships. I had sent online requests to 2 rather large Harley dealerships very close to my area, of bikes I was interested in, 1 dealer finally responded (a day late & a dollar short)after a 2nd online request was sent to them & the other has not responded at all, so a big Thank You to Todd who made my wish come true!!! The sales transaction was made very smoothly by John Fetterolf the F&I specialist who even had several quotes from other insurances companies for me, thanks John for all your assistance. Thanks also to Tom for a great test ride, Cindy in the Boutique, who had a hot hamburger waiting while she showed me the available apparel, Jason in parts, Johnny the service manager who answered several questions I had, not even relating to my new bike, and finally to "Frog" who patiently explained the all the functions of my bike, since I was a first time Harley Davidson buyer. Throughout the entire experience everyone made me feel very comfortable & at home, like part of a family! Schaeffer's is truly a one of a kind dealership that puts customer satisfaction ahead of anything else, & for that reason I will be a customer for life and will recommend you to all my friends. Thank You All for making my first Harley Davidson purchase an experience to remember!!!! I wish I could rate you more that 5 stars, you're deserving of so much more a real class act.
Mark Mattson, Camp Hill, PA -
Absolutely the Finest HD Service Dept. in Pa. Seven completed my SE Stage 4 on my 2012 Fatboy and I couldn't be more pleased. My 103 is well over 100ft/lbs of torque and well over 100hp. 117mph shifting out of fourth gear! No one else will touch my bikes! Thanks Seven and everyone at Schaeffers!
Frank Shubeck, Nesquehoning, PA -
i have an 1986 tour glide, who would have thought anyone would have parts in stock for something that old, from a back wheel to clutch parts.Also the friendly and helpful service there.i have to drive 28 miles, but worth every mile.
Thomas Weaver, PA -
We bought a couple different bikes and everything was great from start to finish. The service is great every time we go in to SCHAEFFERS,from the parts department,all the way to th owners.Their one big family,and make you feel welcome.Schaeffers is GREAT I'll never go anywhere else.
MikeSonya Pireda JrRothermel, ANDREAS, PA -
Schaeffers Harley Davidson is number 1 all around, they all treat me like family and did everything possible to help me get the bike i wanted after my accident. thank you Sven and Melanie for everything.
Thomas WEAVER, BOYERTOWN, PA -
Once again, I had a great experience buying my 2014 Harley Davidson Breakout from Schaeffers HD! Sven is completely knowledgeable and 100% helpful. It was raining the day I purchased so they loaded my bike in there trailer and followed me all the way to my home in Coal Twp with it. I bought my first bike here also with Sven and had to come back for the newest. I will always be a schaeffers/Sven customer!!
William Krebs, Coal Twp, PA -
In June of 2013 I purchased my first brand new Harley, a black metallic Street Glide. I had owned a 1978.5 Low Rider (second owner) since 1985 and had always come to Schaeffer's for my parts and service over the years. Ken and Johnny helped keep that bike in great shape. Unfortunately the $9500.00 I got for that bike went as a down payment for the new one.I'm 55 years old now so I thought it was time to get a bigger bike and be more comfortable on the highway. Plus I had to keep the wife happy with a nicer ride on the back. I absolutely love this new bike. I already have over 4600 miles on the bike.My experience with Schaeffer's has always been the best imaginable. A friend talked me into going down to Classic HD in Reading when I was shopping around for the new bike. The price at Classic was a little less but I could not break that long time bond of trust built with Schaeffer's over the years. Plus Sven worked too damn hard to make the sale to even think about going somewhere else.Thank you to everyone at the dealership, from the upstairs to sales, service and parts. You folks make it impossible to think about going anywhere else. Looking forward to sharing new experiences together in 2014.
Robert Shade, Kutztown, PA -
left my bike there over the winter to get some work done, including adding some aftermarket parts from paul yaffee. after 3 mos and no help from yaffee, john in service and both tim and glenn in parts turned what was becoming a bad situation around in under a week. they got me what I needed from another supplier, got my bike in and me on the road before missing too much riding time. its the people and service at Schaefer's that keeps me coming back and keeps me recommending you to all my friends that ride.thanks again
jeffjeff augustine, shavertown, PA -
I cannot say enough good things about Schaeffer's HD. From my initial interest in a particular model all the way to the delivery, they are a class act. Sven and his team including John, Mel, and everyone else that I had contact with are awesome.They treated my girlfriend and myself with respect, as she made the initial contact with the dealership for me. They could have easily blew us off thinking that I was too far away to be a serious buyer. I purchased a Screamin' Eagle Ultra Classic. I could have bought a used bike anywhere. And there were several available FLHTCUSE models between Akron, Ohio and Orwigsburg, Pennsylvania. But considering that I drove over 5 hours one way to pick mine up is a testament to the dealership and their integrity. I appreciate the fact that when I am told "we will call you back" that they stuck to their word. Every email was answered, usually the same day. Every phone call was returned. That was important to me. There were several other "dealerships" that I contacted about a similar Harley. Currently I am still waiting for their reply.
I have already recommended Schaeffer's HD to some friends that are in the market for a newer or different Harley. Not sure if any of them will brave the distance to Schaeffer's, but to me it was well worth the trip. And should the need arise for another Harley, or my girlfriend graduates from driving my Sportster and wants something bigger, Schaeffer's will be one of the first dealerships that I contact.
Thanks again to everyone at Schaeffer's HD.John Nagy, Akron, OH -
I bought a 2014 black breakout it was the most inviting dealership I was ever at! From start to finish they treated me and my family like one of there own. I never felt rushed or pressured into anything, every department in the store was very knowledgable and extremely helpful!!. I will never shop or buy another bike from another dealership again. From a handshake the moment I walked in and a hug on the way out schaeffers Harley Davidson is a 5 star dealership all the way!!!!
Michael Baltruchitis, Courtdale, PA -
Robert Evans, Coatesville, PA
-
I must say..I had the most outstanding experience at Schaeffer's HD!! I was told by a friend to contact Minny and I did! When Minny and I talked it was as if we knew each other for many years. She was so pleasant over the phone as well as in person. I was afraid at first I wouldn't get approved for the Harley Sportster XL1200C, but I was!! Minny informed me I had nothing to worry and she was right! Overall, I had an amazing experience!!
-Anonymous -
This is the first real HARLEY-DAVIDSON I have purchased. When I went to buy a bike I had in mind what I wanted, after spending hours with Cory, I realized what I thought I wanted was not what I wanted at all, I would not have been happy with my purchase and I would have wasted a bunch of money to make the bike something it wasn't. In the end I have the bike that fits me and my wife perfectly without wasting a bunch of money, thanks to the time Cory spent fitting me properly to my style of ridding. Minnie took the time to explain every aspect of everything from financing to memberships to rewards. Dennis the owner himself, took the time to go over the entire bike with me, from operation to security system.
This has been a great experience for me and my wife, right down to the laughs we shared. Very friendly and knowledgeable, I couldn't be happier unless it was above 14 degrees and I could be ridding! Thank you everyone at Schaeffer's.Jason Sparacino, Sacramento, PA -
From my first new Harley purchase (Sportster 883), then Sportster 1200L, and now my 2008 Street Glide (all from Schaeffer's); it has always been a great experience.
In December 2014, I traded in my 2007 Sportster 1200L for a 2008 Street Glide. The Sales department made the experience pleasant and an easy process (Thanks, Melanie).
I appreciate the staff making arrangements to pick up my Sportster and deliver the Street Glide to my home.
I always feel like a part of the Schaeffer's Harley-Davidson family.Tammy Eschbach, Fleetwood, PA -
I had a 1975 Super Glide under cover and decided it was time to get it on the road again.After visiting the local Harley dealers in Harrisburg and Mechanicsburg and being told that the motorcycle was too old for them to get parts for.I drove 50 minutes to Schaeffers. I told the parts person about my project, and he said "what can i do to get you on the road ?". Some of the parts I bought were old stock that they had on hand. Some came from other dealers. When needed they got me aftermarket parts. Those parts came from the same catalog that the other dealers had on their parts counters but they didn't bother to open. I sold the Super Glide and now have an Ultra Classic. Still getting my parts,clothing, and accessories from people who want to help a customer.
DALE COLYER, Harrisburg, PA -
Good morning Sven,
I wanted to reach out and thank you and the entire staff at Schaeffer's. I appreciate all the time that was taken to make sure I bought the right bike for me. My wife and I couldn't be happier to be part of your family. We are looking forward to a long and happy relationship. If you are interested in a Harley Sven is the guy to see and Schaeffers is the ONLY place to consider !!!!!Sincerely,
Michael SilverMichael Silver, Alburtis, PA -
I needed a rear tire and state inspection so decided to go back to Schaeffers since they gave me the best service in the past. Today was different, but in a good way. They went above and beyond my expectations as I only needed little work done to my Harley. I asked if they sold touch-up paint for a small nick I had in my front fender, and instead of trying to sell me some paint, they took care of it for me.
They remodeled since my last visit and the Dealership was Beautiful! Everyone was Very Friendly and treated me like they knew me. I can't say enough good things about my morning there. I felt at home!!! Thank You to all the Staff at Schaeffers...-Anonymous -
Cory and Dale were amazing from the first contact through the final steps and delivery of my bike. I can't compliment the entire Schaeffer staff enough for their assistance.! Thank you!!
Jack Mulhall, HAZLETON, PA
I just want to say, that all motorcycle rentals should be like they are at the Schaeffer's Harley-Davidson dealership. They provided a back rest, hi-way pegs, windshield bags, bag liners, rain gear, a helmet with mic/speakers, the owners manual--It was just like you just bought the bike and accessories and was driving it home for the first time! Very, very pleasant experience and very nice people. You can bet that I will recommend others and will go there again!!! They treat you like one of the family.